National Progression Awards (NPAs) assess a defined set of skills and knowledge in specialist vocational areas, linked to National Occupational Standards.
The NPA in Computer Refurbishment at SCQF level 4 introduces the necessary skills and methodologies required to refurbish, recycle and set up a computer system.
Learners will be taught foundation knowledge of the main hardware and software components of a computer system, health and safety procedures, and data protection. They will also obtain hands-on experience of disassembling and cleaning a computer, data cleaning, re-assembling a computer, installing operating systems and application software, and testing a system to ensure correct operation. The skills to troubleshoot and resolve problems will also be developed.
The qualification is available through schools, colleges and training providers.
Assessment of this award will be a combination of practical and knowledge assessments under closed- and open-book assessment conditions. It is recommended that centres refer to the assessment and Evidence Requirements for each Unit.
Refurbishing and Recycling a Computer — Knowledge and understanding may be assessed by providing learners with an online assessment on SOLAR.
Refurbishing and Recycling a Computer and Setting up a Computer — Student log evidence may be stored in a range of media. Evidence may be captured, stored and presented in a range of media (including audio and video) and formats (analogue and digital).
Assessment support packs are now available on the SQA secure and e-assessment on SOLAR.
learners who are at school or who may have just left school
mature candidates who may have been out of education for a long period of time
individuals who are currently in employment and wish to obtain a formal qualification
learners who want to study at a pace and style that they determine
individuals who are trying to get into employment
individuals who are seeking national recognition of their achievements
employers who wish their employees to take part in short continuing professional development courses
Access
Entry is at the discretion of the centre. Learners undertaking this NPA do not need prior knowledge or experience in computer technical support. However, it would be advantageous if learners possessed basic IT skills.
Employment and progression
The SCQF level 4 award could provide progression to a wide range of computing-based qualifications, particularly Group Award GD7P 44/45 National Certificate in Computing: Technical Support at SCQF levels 4/5.