*Please note that this programme is an internal induction course for Home Energy Scotland advisors only and is not available to external companies or organisations.
| Component Title | SCQF Level | SCQF Credit Points | Period of Credit Rating From: | Period of Credit Rating To: |
|---|---|---|---|---|
| Customer Service | 6 | 3 | 12/9/2017 | 02/10/2027 |
| Customer Relationship Management (CRM) | 6 | 5 | 12/9/2017 | 02/10/2027 |
| Compliance | 6 | 4 | 12/9/2017 | 02/10/2027 |
| Additional Advice and Government Programmes | 6 | 9 | 12/9/2017 | 02/10/2027 |